Frequently Asked Questions
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How do I book an igloo?
1. Lets connect! Once you fill out the Contact form on our website we will reach out to you to begin the planning process!
2. Choose the details! Let us know the location where you'd like to host the picnic, how many attendees there will be, your desired package, your chosen color palette, and any add on's you'd like.
3. We will work together to select the perfect date for your event!
4. A 50% deposit is due to reserve your date as we only book 1 igloo per day. The reminder is due 48 hours before your event start time.
5. We handle the set up and clean up. All you have to do is attend and enjoy!
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Can I bring my own food?
Absolutely! Feel free to bring a pizza, take out, a cake, whatever fits the vibe of your event!
If you'd like us to handle the food, we have several food items that can be added to your igloo for an additional fee. All food items are through a 3rd party, we do not bake/make any food at Lavish Rose.
Please review all information on our Packages page! Place settings, tableware, and drinkware are provided with each picnic.
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Do you provide alcohol?
We do not provide alcohol, however you may bring your own if you are of legal drinking age, the location of the event permits the consumption of alcohol, and local laws/regulations are followed. It will be your duty to ensure the members of your Party are drinking legally and responsibility.
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How many guests can attend my picnic?
Our igloo picnics can comfortably accomodate up to 6 adults or 8 children. For larger event inquiries, please reach out and we'll discuss!
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Where can I have my picnic?
We'll come to YOU! Private locations include cozy indoor spaces or outdoor lawns, porches, or patios at a residence.
We have also partnered with Mini Acres Farm in Raleigh to offer an intimate off-site igloo experience. This is perfect for proposals and surprises! You will have the property to yourself.
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Can I choose a different color palette or theme?
We'd love to discuss what you have in mind! Reach out on our Contact page and we'll get in touch to see how we can bring your vision to life!
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What if there is poor weather in the forecast?
Unfortunately we cannot control the weather. We are unable to set up a picnic outdoors if there is rain in the forecast as we cannot risk damaging our equipment. We aim to provide you a beautiful experience, and unfortunately a luxury picnic would not be so luxury soaking wet. We'll work together to reschedule your picnic within 48 hours of the event if the weather is looking poor and we do not have a backup indoor location. The rescheduled date must be within 90 days of the original date.
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What is your cancellation policy?
We understand that life happens and sometimes events need to be cancelled or postponed. We pride ourselves on creating experiences that are stress free for our clients so we have created cancellation and rescheduling polices that will provide extra flexibility.
Cancellation - A full refund will be issued if you provide us with at least a 14 day notice via email. If cancelled within 14 days of the event date, the Client forfeits all monies paid and no refund will be issued. This allows us to open up your date to a client who may be on a waitlist.
Rescheduling - You can reschedule a booking by notifying us via email at least 14 days before the event date. The new rescheduled date must fit our availability and be within 90 days of the original booking date.
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Do my children need to be included in the attendee list?
Anyone who needs a place setting would need to be included in the total number of attendees. If you have a baby or younger child who does not need a place setting you do not need to include them. It is your call if you'd like a place setting for them!
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Can I bring my pet to my picnic?
We love our animals deeply, however due to allergies and fragile decor they are not permitted around our picnics.
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Can I book you for other events?
Event planning is our passion. We'd love to discuss your vision and what you have in mind! Please reach out through our Contact page and we'll get in touch!